Our Privacy Policy

Current as of 11/4/2025

The California Consumer Privacy Act aims to protect the consumer rights of California residents. The act serves to encourage stronger privacy for consumers and promote greater transparency for companies who have an online presence in the state.

1. Information we collect:

We collect personal information that may include your name, email addresses, phone numbers, IP addresses, and any personal history details, such as family histories, mental, emotional or physical traumas, emergency contact numbers, or any relevant medical or psychiatric history you choose to provide us with. 
2. How we collect information: We collect this data through our contact forms, intake forms, via text or email messages, and for any relevant purchase data or payment platform requirements to process payments for services or goods. 
3. Our purpose of data collection: This information is collected from you to help us provide the services and support that we offer as a business.  We may also collect this information to add to our marketing with your permission, and to offer you support as a customer.
4. Details of data storage and sharing: Any data that we collect and store from you and on your behalf is stored on our private computer with strong security components, and is not shared with third parties, except as required by law in cases of emergency.  Payment information gathered for provision of our services or for purchases of goods will be communicated and stored via encrypted and HIPAA compliant communication platforms. One such platform we use is Wix. Wix is Payment Card Industry Data Security Standards (PCI DSS) compliant and is accredited as a level 1 service provider and merchant. This standard helps create a secure environment by increasing cardholder data, thus reducing credit card fraud. Wix regularly performs internal security audits to maintain their ISO/PCI security certifications.
5. Our communication methods: We communicate primarily with users via email, text, or directly by phone.  We may also communicate via specific Apps, such as WhatsApp, Zoom, or other email or communication platforms. 
6. Cookies and tracking: Cookies and tracking tools used on our site are those specifically related to the hosting and running of our website by the WIX platforms for site statistics. We do not use cookies or other tracking tools separate from WIX.
7. Withdrawal options:  You may withdraw your consent, or request data deletion, or opt out of data sharing such as marketing content you’ve previously given us at any time.  We require 48 hours notice for this data deletion request, and will complete the request upon completion of a brief survey regarding such withdrawal. 
8. Updates to policy information:  We reserve the right to modify this policy at any time. Any changes will be updated on the website under this link.  Users are required to review our policies on an as needed basis by clicking on the link in the site. If we decide to begin sharing your data other than what is specified in this policy, we will notify you beforehand.
9. Our contact information: You may contact us at anytime regarding use and storage of your data.  This can be done by email to info@lilbruisedbird.com  You may also write to us at Li’l Bruised Bird-Trauma, Coaching, and Wellness Services, 9625 Mission Gorge Rd. Unit B2-301, Santee, CA  92071.